Your privacy matters to us. This policy explains exactly what data cxcricket collects, why we collect it, and how we keep it safe.
Six things every cxcricket player should know about how we handle personal data.
cxcricket does not sell your personal data to third parties. The information you share when registering — your name, mobile number, and payment details — is used only to operate your account and process transactions. We do not pass it to advertisers or data brokers.
When you deposit or withdraw via bKash or Nagad, cxcricket receives only the transaction reference and the mobile number associated with the payment. We do not store your bKash or Nagad PIN or any full payment credentials. All payment processing is handled by the respective providers.
All data transmitted between your device and cxcricket is encrypted using TLS. Account passwords are hashed and never stored in plain text. Our servers are protected by firewalls and monitored around the clock for unauthorised access attempts.
You have the right to access, correct, or request deletion of your personal data at any time. Simply contact cxcricket support and we will process your request within 10 business days. Deletion requests may be subject to legal retention obligations for financial records.
cxcricket may send you promotional messages about bonuses, new games, and cricket events. Every marketing message includes an unsubscribe option. You can also manage your communication preferences directly from your account settings at any time.
cxcricket uses cookies to keep you logged in, remember your preferences, and improve platform performance. We do not use third-party advertising cookies. You can manage cookie settings in your browser at any time, though disabling certain cookies may affect platform functionality.
cxcricket is an online sports betting and casino platform operated for players in Bangladesh. Our platform is accessible at cxcricket.club and via the cxcricket Android app. When this policy refers to "cxcricket", "we", "us", or "our", it means the operator of the cxcricket platform.
cxcricket acts as the data controller for the personal information you provide when registering and using the platform. This means we are responsible for deciding how and why your data is processed, and we are accountable for keeping it safe.
If you have any questions about this Privacy Policy or how cxcricket handles your data, you can reach us at [email protected]. We aim to respond to all privacy-related enquiries within 5 business days.
cxcricket collects personal data in several ways — directly from you when you register or use the platform, automatically when you interact with our website or app, and from third-party payment providers when you make a deposit or withdrawal.
| Category | Data Collected | How Collected |
|---|---|---|
| Identity | Full name, date of birth, national ID number (if requested for verification) | Registration form, KYC verification |
| Contact | Mobile number, email address | Registration form |
| Financial | bKash/Nagad mobile number, transaction references, deposit and withdrawal history | Payment processing |
| Account Activity | Betting history, game history, bonus usage, login timestamps | Platform activity |
| Technical | IP address, device type, browser type, operating system, session data | Automatic collection |
| Communications | Support chat logs, email correspondence | Customer support interactions |
We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required for responsible gaming purposes and with your explicit consent.
cxcricket uses your personal data for the following purposes:
cxcricket processes your personal data on the following legal bases:
cxcricket does not sell your personal data. We share your data only in the following limited circumstances:
When you make a deposit or withdrawal on cxcricket using bKash or Nagad, the transaction is processed directly by the respective payment provider. cxcricket receives a transaction reference number and the mobile number associated with the payment to confirm the transaction and credit or debit your cxcricket wallet accordingly.
cxcricket does not store your bKash or Nagad PIN, OTP codes, or any full payment credentials. We retain transaction references and amounts as part of your account's financial history, which we are required to keep for a minimum period under financial record-keeping obligations.
All withdrawals are processed to the same mobile payment account used for deposits and registered in your own name. This requirement exists to prevent money laundering and to protect players from unauthorised withdrawals.
cxcricket uses cookies and similar technologies to operate the platform and improve your experience. Cookies are small text files stored on your device when you visit the cxcricket website or use the app.
cxcricket does not use third-party advertising cookies or cross-site tracking technologies. You can manage cookie settings in your browser. Note that disabling essential cookies will prevent you from logging in to your cxcricket account.
cxcricket retains your personal data for as long as your account is active and for a period after closure as required by our legal and regulatory obligations. Specific retention periods are as follows:
After the applicable retention period, your data is securely deleted or anonymised so that it can no longer be linked to you as an individual.
As a cxcricket player, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected].
You can request a copy of all personal data cxcricket holds about you. We will provide this within 10 business days of receiving your verified request.
If any of your personal data held by cxcricket is inaccurate or incomplete, you have the right to request that we correct it. Contact support with the details you want updated.
You may request deletion of your personal data. Note that we may be required to retain certain financial records for legal compliance even after account closure.
You can ask us to limit how we use your data in certain circumstances, for example while a dispute about accuracy is being resolved.
You can request your personal data in a structured, machine-readable format so you can transfer it to another service if you choose.
You can object to processing based on legitimate interests, including direct marketing. Once you object to marketing, we will stop sending promotional messages immediately.
cxcricket is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If you believe a minor has registered on cxcricket, please contact us immediately at [email protected]. We will investigate and close the account promptly, returning any deposited funds to the payment source.
During registration, we ask all users to confirm they are 18 or older. We also conduct age verification checks and may request identity documents at any time. Accounts found to belong to minors will be closed without notice and any activity on those accounts will be voided.
cxcricket takes the security of your personal data seriously. We have implemented a range of technical and organisational measures to protect your information against unauthorised access, loss, or misuse.
cxcricket may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will notify registered players via email or an in-platform notification before the changes take effect.
The updated policy will always be available on this page with a revised "Last updated" date at the top. We encourage you to review this page periodically. Your continued use of cxcricket after any update constitutes acceptance of the revised Privacy Policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or how cxcricket handles your personal data, please get in touch with our support team. We take all privacy enquiries seriously and will respond within 5 business days.
For questions about your rights under this policy, or to submit a data access, correction, or deletion request, email us with the subject line "Privacy Request" and include your registered mobile number so we can verify your identity before processing the request.