Legal

cxcricket Terms and Conditions

Please read these terms carefully before using the cxcricket platform. By creating an account or placing a bet, you agree to everything set out below.

Last updated: 1 January 2025
Key Points

What You Need to Know at a Glance

These six points summarise the most important parts of the cxcricket Terms and Conditions.

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Adults Only – 18 and Over

You must be at least 18 years old to register and use cxcricket. We verify age during registration and reserve the right to request identity documents at any time. Accounts found to belong to minors will be closed immediately and any funds returned.

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One Account Per Person

Each player is permitted one cxcricket account only. Duplicate accounts — whether under the same name, device, payment method, or IP address — will be suspended. Bonuses claimed across multiple accounts will be voided and the accounts permanently closed.

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Deposits and Withdrawals

cxcricket processes deposits and withdrawals via bKash and Nagad. You may only withdraw to a payment method registered in your own name. Withdrawals to third-party accounts are not permitted and will be declined pending identity verification.

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Bonus and Promotion Rules

All bonuses offered by cxcricket are subject to wagering requirements and time limits. Bonus funds cannot be withdrawn until the applicable wagering requirement has been met. Attempting to abuse promotions — including through multiple accounts — will result in bonus cancellation and possible account suspension.

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Fair Play and Fraud Prevention

cxcricket uses automated and manual monitoring to detect suspicious betting patterns, collusion, and fraud. Any account found to be engaging in match fixing, arbitrage abuse, or coordinated betting strategies designed to exploit the platform will be suspended and winnings voided.

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Governing Rules and Disputes

These Terms and Conditions are the governing document for all activity on cxcricket. In the event of a dispute, the decision of cxcricket management is final after a review process. Players may contact support at any time to raise a concern, and all complaints are handled within 5 business days.

These Terms and Conditions apply to all users of the cxcricket platform, including the website at cxcricket.club and the cxcricket Android app. Using any part of the platform constitutes acceptance of these terms in full.

1 Acceptance of Terms

By accessing, registering on, or using the cxcricket platform in any way, you confirm that you have read, understood, and agreed to be bound by these Terms and Conditions in their entirety. If you do not agree with any part of these terms, you must not use cxcricket.

These terms apply to all services offered by cxcricket, including sports betting, casino games, fishing arcade games, promotional offers, and the D&T Ranking leaderboard. They apply equally to the cxcricket website and the cxcricket mobile app.

Continued use of cxcricket after any update to these Terms and Conditions constitutes acceptance of the revised terms. We recommend checking this page periodically for changes.

2 Eligibility

To use cxcricket, you must meet all of the following eligibility requirements:

  • You must be at least 18 years of age.
  • You must be legally permitted to participate in online gambling under the laws applicable to you in your jurisdiction.
  • You must not be a resident of any jurisdiction where online gambling is explicitly prohibited.
  • You must not be acting on behalf of another person or entity.
  • You must not be a current employee, contractor, or close family member of a cxcricket employee or contractor.

cxcricket reserves the right to request proof of age and identity at any time. Failure to provide satisfactory documentation within a reasonable timeframe may result in account suspension and withholding of funds pending verification.

3 Account Registration

Each individual may hold only one cxcricket account. Registering multiple accounts — whether under the same or different personal details — is strictly prohibited. cxcricket uses device fingerprinting, IP monitoring, and payment method tracking to identify duplicate accounts.

When registering, you must provide accurate and complete information. This includes your real name, date of birth, and a valid mobile number linked to your bKash or Nagad account. Providing false information during registration is grounds for immediate account closure and forfeiture of any balance.

You are responsible for maintaining the security of your cxcricket login credentials. Do not share your password with anyone. cxcricket will never ask for your password via email, SMS, or chat. If you suspect your account has been accessed without your permission, contact support immediately.

cxcricket accounts are personal and non-transferable. You may not sell, transfer, or assign your account or any rights associated with it to any other person.

4 Deposits and Payments

cxcricket accepts deposits via bKash and Nagad. All deposits must be made from a payment account registered in your own name. Third-party deposits — where the payment account belongs to someone other than the registered cxcricket account holder — are not accepted and will be returned.

Deposits are credited to your cxcricket wallet upon confirmation from the payment provider. In most cases this is instant, but processing times may vary depending on network conditions. cxcricket is not responsible for delays caused by the payment provider.

  • Minimum deposit: ৳100
  • Maximum single deposit: subject to your account tier and current promotion limits
  • Deposits are processed in Bangladeshi Taka (BDT)
  • No fees are charged by cxcricket on deposits, though your payment provider may apply their own charges

cxcricket reserves the right to request source of funds documentation for large deposits. This is part of our anti-money laundering compliance process and is not a reflection on any individual player.

5 Withdrawals

Withdrawal requests are processed to the same bKash or Nagad account used for deposits. You may not withdraw to a different payment method or to an account registered in another person's name. cxcricket may request identity verification before processing any withdrawal.

Standard withdrawal processing times are as follows:

  • bKash: typically within 1–4 hours during business hours
  • Nagad: typically within 1–4 hours during business hours
  • Requests submitted outside business hours are processed the following business day

cxcricket reserves the right to delay or withhold a withdrawal if there is a reasonable suspicion of fraud, bonus abuse, or a pending identity verification. In such cases, the player will be notified and given the opportunity to provide the required documentation.

Bonus funds are not withdrawable until the applicable wagering requirement has been completed. Only real-money balances that have met all applicable conditions are eligible for withdrawal.

6 Bonuses and Promotions

cxcricket offers a range of bonuses and promotions, including welcome offers, reload bonuses, and the weekly D&T Ranking prize pool. All promotions are subject to specific terms that are published alongside each offer. In the event of any conflict between a promotion's specific terms and these general Terms and Conditions, the promotion-specific terms take precedence.

General bonus rules that apply across all cxcricket promotions:

  • Bonuses may only be claimed once per player, household, device, and IP address unless explicitly stated otherwise.
  • Wagering requirements must be met before bonus-derived winnings can be withdrawn.
  • Bonuses expire if not used within the stated time limit.
  • cxcricket reserves the right to modify, suspend, or cancel any promotion at any time.
  • Attempting to exploit promotions through coordinated play, multiple accounts, or other abusive strategies will result in bonus cancellation and possible account suspension.

D&T Ranking prizes are credited automatically to qualifying players' wallets every Monday. Eligibility is based on deposit and turnover activity during the preceding week. cxcricket's calculation of qualifying activity is final.

7 Betting Rules

All bets placed on cxcricket are subject to the specific rules of the market in which they are placed. Cricket betting markets follow standard international sports betting conventions unless otherwise stated on the relevant market page.

  • Bets are only confirmed once you receive a bet confirmation reference number. Do not assume a bet has been accepted until confirmation is shown.
  • cxcricket reserves the right to void any bet placed on a market that was offered in error, including incorrect odds caused by a technical fault.
  • In the event of a match abandonment or postponement, bets will be settled according to the rules of the specific market. Most markets require a minimum number of overs to be completed for bets to stand.
  • Live betting markets may be suspended at any time during a match. Bets submitted during a suspension period will not be accepted.
  • Maximum payout limits apply per event and per day. These limits are displayed in the betting interface and may vary by market.
cxcricket does not accept bets from players who have inside knowledge of a match outcome. Any bet suspected of being placed on the basis of insider information will be voided and the matter reported to the relevant authorities.

8 Casino and Game Rules

All casino games and arcade games available on cxcricket — including slots, live dealer tables, and fishing games such as Lucky Gods Fishing — use certified random number generators (RNG) to determine outcomes. Game results are independent of previous rounds and cannot be influenced by any player action outside of the game mechanics.

In the event of a technical fault during a game round, the round will be voided and any stake returned to the player's wallet. cxcricket is not liable for losses resulting from a player's own device or internet connection failure during a game round.

  • Minimum and maximum bet limits apply to all games and are displayed within the game interface.
  • Game history is recorded and available to players in their account dashboard.
  • cxcricket reserves the right to remove or modify any game title at any time without prior notice.

9 Prohibited Conduct

The following activities are strictly prohibited on cxcricket and will result in immediate account suspension, forfeiture of funds, and where applicable, reporting to relevant authorities:

  • Registering more than one account.
  • Providing false identity or age information during registration or verification.
  • Using the platform for money laundering or any other illegal financial activity.
  • Exploiting software bugs, glitches, or errors to gain an unfair advantage.
  • Using automated bots, scripts, or software to interact with the platform.
  • Colluding with other players to manipulate game or betting outcomes.
  • Placing bets on behalf of another person who is ineligible to use cxcricket.
  • Engaging in any form of match fixing or corrupt betting activity.
  • Harassing, threatening, or abusing cxcricket staff or other players.

10 Account Suspension and Closure

cxcricket reserves the right to suspend or close any account at any time, with or without prior notice, if we have reasonable grounds to believe that a player has violated these Terms and Conditions or engaged in any prohibited conduct.

If your account is suspended pending investigation, you will be notified by email or SMS. During a suspension, you will not be able to log in, place bets, or request withdrawals. Investigations are typically completed within 10 business days.

Players may also request voluntary account closure at any time by contacting cxcricket support. Any real-money balance remaining at the time of closure will be returned to your registered payment method after identity verification, provided no outstanding bonus wagering requirements or fraud investigations are pending.

11 Responsible Gaming

cxcricket is committed to promoting responsible gaming. We provide a range of tools to help players stay in control of their activity on the platform. These include deposit limits, session time reminders, cooling-off periods, and self-exclusion options.

If you feel that your gambling is becoming a problem, we strongly encourage you to use these tools or contact our support team. You can also visit our dedicated Responsible Gaming page for more information and guidance.

Self-exclusion requests are processed within 24 hours. Once a self-exclusion is active, it cannot be reversed for the duration of the exclusion period. We take these requests seriously and will not send promotional communications to self-excluded players.

12 Privacy and Data

cxcricket collects and processes personal data in accordance with our Privacy Policy. By using the platform, you consent to the collection and use of your data as described in that policy.

We use your data to operate your account, process payments, verify your identity, detect fraud, and communicate with you about your account and relevant promotions. We do not sell your personal data to third parties.

13 Limitation of Liability

cxcricket provides the platform on an "as is" basis. While we make every effort to ensure the platform is available and functioning correctly at all times, we cannot guarantee uninterrupted access or error-free operation.

To the maximum extent permitted by applicable law, cxcricket shall not be liable for:

  • Any loss of winnings resulting from a technical fault, provided the fault is not caused by our negligence.
  • Any indirect, consequential, or incidental losses arising from your use of the platform.
  • Losses resulting from your failure to secure your account credentials.
  • Delays in deposit or withdrawal processing caused by third-party payment providers.

Nothing in these terms limits cxcricket's liability for fraud, gross negligence, or any other liability that cannot be excluded by law.

14 Changes to These Terms

cxcricket reserves the right to update or modify these Terms and Conditions at any time. When we make material changes, we will notify registered players via email or an in-platform notification. The updated terms will be published on this page with a revised "Last updated" date.

Your continued use of cxcricket after the effective date of any changes constitutes your acceptance of the revised Terms and Conditions. If you do not agree with the updated terms, you should stop using the platform and request account closure.

15 Contact Us

If you have any questions about these Terms and Conditions, or if you need to raise a dispute or complaint, please contact the cxcricket support team. We aim to respond to all enquiries within 24 hours and to resolve complaints within 5 business days.

For responsible gaming support, please visit our Responsible Gaming page where you will find self-help tools and guidance on getting additional support.

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